Terms of service

TERMS OF SERVICE

This website is operated by Optivelles.

Throughout this website, the terms "we", "us", and "our" refer to Optivelles.

By accessing our website or purchasing from us, you agree to these Terms of Service.

PRODUCT INFORMATION

We make reasonable efforts to display our products, descriptions, colors, specifications, prices, and images accurately.

Colors and appearance may vary slightly depending on lighting, photography, manufacturing variations, and your device display.

Optivelles reading glasses are ready-made reading glasses and are not individually prescribed eyewear.

If you are unsure which magnification strength is appropriate for you, or if you have concerns about your eyesight, consult a qualified eye-care professional.

PRICING

Prices displayed for customers shopping through our U.S. market are shown in U.S. dollars unless otherwise indicated.

Prices, discounts, offers, and availability may change without prior notice.

ORDERS

We reserve the right to decline or cancel an order where reasonably necessary, including where:

A product is unavailable
Payment cannot be authorized
Incorrect pricing or product information has been displayed
Fraudulent or unauthorized activity is suspected
We cannot reasonably deliver the order

If we cancel a paid order, an appropriate refund will be issued.

PAYMENT

Payment must be made using one of the payment methods made available during checkout.

Payment processing may be provided by third-party payment providers.

SHIPPING

Shipping and estimated delivery information is provided in our Shipping Policy.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy and applicable law.

PRODUCT USE

Our products should only be used for their intended purpose.

Information presented on our website is general product information and should not be treated as medical, optometric, or other professional health advice.

INTELLECTUAL PROPERTY

Unless otherwise stated, Optivelles branding, original website content, graphics, photographs, designs, and written material belong to Optivelles or are used with authorization.

They may not be reproduced or used commercially without permission except where permitted by law.

THIRD-PARTY SERVICES

Our website may rely on third-party services such as Shopify, payment providers, analytics services, advertising platforms, and shipping providers.

Third-party services may be subject to their own terms and privacy policies.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Optivelles will not be liable for indirect, incidental, special, or consequential damages arising solely from use of this website.

Nothing in these Terms excludes any consumer rights or protections that cannot legally be excluded.

GOVERNING LAW

These Terms are governed by the laws applicable to the legal business operating Optivelles, while preserving any mandatory consumer protections available to customers in their jurisdiction.

CHANGES

We may update these Terms periodically.

The current version will be published on this website.

CONTACT

Questions about these Terms can be sent to:

OptivellesSupport@gmail.com